---
title: Canadian telecom giant taps into flexible project based approach to IT staffing to drive quality and control costs
description: Read more about how S.i. Systems’ IT Project Solutions helped one of Canada’s largest telecommunications companies complete digital projects on time, with predictable costs and high quality outcomes.
---

<https://blog.sisystems.com>

# [Canadian telecom giant taps into flexible project based approach to IT staffing to drive quality and control costs](https://blog.sisystems.com/canadian-telecom-giant-taps-into-flexible-project-based-approach-to-it-staffing-to-drive-quality-and)

 Written by [Pre\_ISM](https://blog.sisystems.com/author/pre_ism) | Aug 5, 2026, 12:56:36 PM

Canadian telecom giant taps into flexible project based approach to IT staffing to drive quality and control costs

**Learn how S.i. Systems’ IT Project Solutions helped get a major telecom company’s IT staffing spending under control, drive on-time delivery, all while improving quality.**

## Client

A longtime client of S.i. Systems, this major Canadian telecommunications company is continuously evolving its digital/e-commerce capabilities to ensure customers have low-friction access to the latest products and services being sold.  

## Challenge

This client’s products and services are continually evolving. In order to sell them effectively, our client’s customer base needs an error-free, high-quality user experience (UX) that evolves with their needs and market innovations. 

Ten years ago, the company relied on a group of contractors to execute these projects, but the results were less than stellar: 

- Projects always behind schedule
- A lot of bugs and quality issues
- High costs, low quality output
- Lack of accountability or ownership, making challenges/errors hard to diagnose
- No flexibility to adapt to changing requirements or address unforeseen challenges

## Solution

In response to this problem, S.i. Systems proposed a project-focused, co-managed approach that would later evolve into our IT Project Solutions service. This solution ensured the client would have:

- Access to high quality teams of IT professionals custom-built for their projects
- A single project manager (sourced by S.i. Systems) with accountability for project success
- Flexibility to staff up or down and pivot as needed over the course of a project
- Assurance that costs wouldn’t spiral out of control
- Greater continuity of talent from one project to another 

## Outcomes

In the 10 years since implementing this project-based approach to IT work, this telecommunications provider has worked with S.i. Systems countless times to ensure its digital/e-commerce capabilities are cutting-edge and error-free. The operational and financial benefits are clear: 

- Cost assurance: What’s in the SOW is what gets done without excessive change order fees
- Increased quality and speed of work performed
- Higher trust among business leaders that projects get done right the first time
- A collaborative partnership between the client and contractors 
- Growth of institutional knowledge and efficiency among S.i. Systems contractors

 

10+

years of trusted partnership

$ 50M

in successfully delivered projects

4

days average for team assembly

[View full post](https://blog.sisystems.com/canadian-telecom-giant-taps-into-flexible-project-based-approach-to-it-staffing-to-drive-quality-and)

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